Concierge Service

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TBW’s Concierge Service offers an easy way to get onto your new custom bike. This no hassle solution allows you to sit back and enjoy the ride and let us take care of your custom bike project. Our concierge service offers:

  • Transportation to and from your home for our custom build consultation, fit, and bike pickup

  • Guided test ride of your new custom bike upon build completion (optional)

  • Delivery of your new custom bike upon completion

  • 2 years of free tune-ups including bike pickup and drop off

  • 50-mile service radius including NYC

TBW Delivery, drop-off, pick-up. Don’t have a way to transport your bike? We can deliver your bike to anywhere within a 25 mile radius. You don’t even have to step foot in the store and still get the bike you need. Call for more details.

No car? No worries, we got this!